Utopia of the Seas

Four issues: I was not familiar with how the elevators worked so the first half hour on the ship was frustrating. We couldn't figure out how to get to the our muster location. The elevator system is great once you know how it works, but there is no initial instruction. It would have been helpful to know that I could park my rental scooter outside of my room at any hour of the night and then call housekeeping to pick it up for charging. However, even had I known this, I would not have been able to physically reach the telephone which I discovered was hidden on the far side of the room. Lastly, I had a handicapped accessible room, but I didn't feel safe. The toilet seat was too low without a grab bar and it was very difficult to step over the threshold to enter and leave the bathroom without a grab bar. Lastly, you should make clear the places that are NOT a part of the drinks package - the the Starbucks on Deck 5. There was no way to know. It's not fair that we were charged fees for their specialty drinks.

Dining room food could have more options and a bit better quality

Loved the ship and it is now my favorite Oasis Class ship. Solarium is fantastic and the Pesky Parrot was a great upgrade over Bionic Bar. Elevators are a big improvement. Love the location and design of Giovanni's Wine Bar and enjoyed Izumi in the Park.

We love music but at times you couldn't hear the conversation around you.

All in all a great ship. The food was good, the shows were good and the employees were the best. I did a back to back cruise and my daughter and family did the three day part of our week on the boat and they said the three day was too short to enjoy everything.