4.9/5 ⭐Google 600+ Reviews | A+ Better Business Bureau
Overview
Holland America’s ms Zaandam has a musical theme. Onboard you will find guitars signed by Queen, The Rolling Stones and Iggy Pop, along with Bill Clinton’s saxophone.
The atrium features a Baroque Dutch pipe that commands attention. The melodies come to life onboard as you can take in a musical production at the Mondriaan Show Lounge.
And you can sing along to the memorable tunes at the piano bar or even be daring and stand out at karaoke.
The ms Zaandam has so many things to make you sing, from the delicious meals to the refreshing pool.
Quick Facts
Year Built
Refurbished
Wheelchair Accessible
Godmother
Passenger Capacity
Crew
Passenger to Crew Ratio
Deck 9 - Sports Deck
Deck 8 - Lido deck
Deck 7 - Navigation Deck
Deck 6 - Verandah Deck
Deck 5 - Upper Promenade Deck
Deck 4 - Promenade Deck
Deck 3 - Lower Prom Deck
Deck 2 - Main Deck
Deck 1 - Dolphin Deck
4.3
47 Reviews
Sort by
Jan 25, 2025
5 out of 5 stars
We have cruised on all 4 classes of Holland ships. Staff is always great and ships comfortable. Our issue Zaandam class spa not comparable as expected or advertised to other 3 class ships experienced. Tiny 3 person max low quality hot tub, no massage jets, slippery access, loose plastic rim grates literally float out of place and slide sideways when stepped on ( wife fell entering tub ) NO FOLLOW-UP from management when report filed as Guest Services stated. NOT WORTH $299 pp ($598) total. Public pool and 2 hot tubs on deck were much better. Apparently many people aggressively complained and were refunded. We had been very satisfied with Holland America cruises previous to this trip.
Pros: Holland America overall is very enjoyable cruise line Zaandam spa substandard
Cons: Hydro spa is nothing more than a low quality residential hot tub--dangerous
Accommodations
5
Activities
5
Entertainment
4
Food
4
Staff
5
Itinerary
5
Value
0
Overall
5
Recommend
Yes
Aug 29, 2024
5 out of 5 stars
Really enjoyed celebrating 50 years this way. Everything was easily accessed- entertainment was great- food was awesome. Employees gave excellent customer service from cleaning staff to servers to the staff running the entertainment. Highly recommend this to anyone looking for a relaxing getaway
Pros: Small ship and easy to get around- actually run into people from our land excursion so was able to chat with them again
Cons:
Accommodations
5
Activities
5
Entertainment
5
Food
5
Staff
5
Itinerary
5
Value
0
Overall
5
Recommend
Yes
Aug 1, 2024
5 out of 5 stars
Found Website cumbersome and not user friendly… Internet was AWFUL Disembarking Instructions issued us Blue 3. Our flight was at 12:10. We followed the given instructions and were truly moments away from missing our flight. An obvious screwup by Holland America… NO information given on Dining Room, if it was on website I never saw it and I must have been online 15+ times before cruise
Pros: Activities, Food, Schedule, Service, Friendliness, Cleanliness
Cons: Website, Disembarking, internet
Accommodations
5
Activities
5
Entertainment
4
Food
5
Staff
5
Itinerary
5
Value
0
Overall
5
Recommend
Yes
Jul 11, 2024
5 out of 5 stars
Enjoyed our first cruise. Smaller ship as recommended by our travel advisor. Good choice. Everything was well managed. Enjoyed everything. Server in Ocean Bar made our time there welcoming. Name is Tony.
Pros: Nice room, friendly staff, good food
Cons: No negatives
Accommodations
5
Activities
5
Entertainment
5
Food
5
Staff
5
Itinerary
5
Value
0
Overall
5
Recommend
Yes
Feb 18, 2024
5 out of 5 stars
Highly recommend!
Pros: Great staff, great food and great entertainment!
Cons: None
Accommodations
5
Activities
3
Entertainment
5
Food
5
Staff
5
Itinerary
5
Value
0
Overall
5
Recommend
Yes
Jan 17, 2023
5 out of 5 stars
From the time we left the Ft. Lauderdale port to our return, the Grand Africa Voyage was a trip of a lifetime! Highly recommend this cruise! There were several ports we arrived into that had not seen a cruise ship in over two years--they were grateful for the return of tourism. The port stops were wonderful adventures and the HAL shore excursions were plentiful and varied to meet different interests. The onboard Zaandam singers & dancers were fabulous as were guest performers and lecturers. Jeremy Hales, Cruise & Travel Director was amazing! He did an awesome job with daily updates, port presentations, and many other events. The food in the Lido Market, main dining room, and the Pinnacle was delicious with a variety of options, and the wait staff were delightful and funny.
Pros: Excellent ports, fabulous food, guest focused staff
Cons: A couple ports were not completely ramped up after covid but they made a great effort.
Accommodations
5
Activities
5
Entertainment
5
Food
5
Staff
5
Itinerary
5
Value
0
Overall
5
Recommend
Yes
on
Deck 7Size approx.: 1,296 sq. ft. Bedroom with one king-size bed, oversize whirlpool bath & shower, living room, dining room, dressing room, private verandah, pantry, 1 sofa bed for 2 persons, mini-bar, refrigerator, guest toilet,floor-to ceiling windo...
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Deck 7Size approx.: 297–379 sq. ft. Two lower beds convertible to one queen-size bed, whirlpool bath & shower, Sitting area, private verandah, mini bar, refrigerator, floor-to-ceiling windows. Sleeps up to 3 guests.Amenities: Daily housekeepi...
on
Deck 7Size approx.: 297–379 sq. ft. Two lower beds convertible to one queen-size bed, whirlpool bath & shower, Sitting area, private verandah, mini bar, refrigerator, floor-to-ceiling windows. Sleeps up to 3 guests.Amenities: Daily housekeepi...
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Deck 7Size approx.: 558–566 sq. ft. Two lower beds convertible to one king-size bed, whirlpool bath & shower, large sitting area, dressing room, private verandah, 1 sofs bed for 2 persons, mini bar, refrigerator, floor-to-ceiling windows. Sleeps...
on
Deck 7Size approx.: 558–566 sq. ft. Two lower beds convertible to one king-size bed, whirlpool bath & shower, large sitting area, dressing room, private verandah, 1 sofs bed for 2 persons, mini bar, refrigerator, floor-to-ceiling windows. Sleeps...
on
Deck 1Size approx.: 140–319 sq. ft. Two lower beds convertible to one queen-size bed. Bathtub & shower. Sleeps up to 4 guests.Amenities: Daily housekeeping. Complimentary 24-hour room service. Elemis Aromapure soap, lotion, shampoo. Luxurious...
on
Deck 2Size approx.: 140–319 sq. ft. Two lower beds convertible to one queen-size bed. Bathtub & shower. Sleeps up to 4 guests.Amenities: Daily housekeeping. Complimentary 24-hour room service. Elemis Aromapure soap, lotion, shampoo. Luxurious...
on
Deck 3Size approx.: 140–319 sq. ft. Two lower beds convertible to one queen-size bed. Bathtub & Shower. Sleeps up to 2 guests. All H-category staterooms have partial sea views. All HH-category staterooms have fully obstructed views.Amen...
on
Deck 1Size approx.: 140–319 sq. ft. Two lower beds convertible to one queen-size bed. Bathtub & shower. Sleeps up to 4 guests.Amenities: Daily housekeeping. Complimentary 24-hour room service. Elemis Aromapure soap, lotion, shampoo. Luxurious...
on
Deck 2Size approx.: 140–319 sq. ft. Two lower beds convertible to one queen-size bed. Bathtub & shower. Sleeps up to 4 guests.Amenities: Daily housekeeping. Complimentary 24-hour room service. Elemis Aromapure soap, lotion, shampoo. Luxurious...
on
Deck 1Size approx.: 182–293 sq. ft. Two lower beds convertible to one queen size bed. 1 sofa bed, Shower. Sleeps up to 4 guests.Amenities: Daily housekeeping. Complimentary 24-hour room service. Elemis Aromapure soap, lotion, shampoo. Luxurious b...
on
Deck 1Size approx.: 182–293 sq. ft. Two lower beds convertible to one queen size bed. 1 sofa bed, Shower. Sleeps up to 4 guests.Amenities: Daily housekeeping. Complimentary 24-hour room service. Elemis Aromapure soap, lotion, shampoo. Luxurious b...
Aboard
Zaandam
From
San Diego, California
3 Sailings
Apr 25, 2026 - Mar 28, 2027
Published prices from
per person*
taxes & fees included
Aboard
Zaandam
From
Vancouver, British Columbia
36 Sailings
May 6, 2026 - Sep 8, 2027
Published prices from
per person*
taxes & fees included
Aboard
Zaandam
From
San Diego, California
1 Sailing
Oct 15, 2026
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per person*
taxes & fees included
Aboard
Zaandam
From
Vancouver, British Columbia
2 Sailings
Jul 15 - Sep 2, 2026
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per person*
taxes & fees included
Aboard
Zaandam
From
San Diego, California
1 Sailing
Dec 7, 2026
Published prices from
per person*
taxes & fees included
Aboard
Zaandam
From
Vancouver, British Columbia
1 Sailing
Oct 4, 2026
Published prices from
per person*
taxes & fees included
Aboard
Zaandam
From
Fort Lauderdale, Florida
1 Sailing
Mar 14, 2027
Published prices from
per person*
taxes & fees included
Aboard
Zaandam
From
Vancouver, British Columbia
1 Sailing
Oct 4, 2026
Published prices from
per person*
taxes & fees included
Aboard
Zaandam
From
San Diego, California
1 Sailing
Apr 17, 2027
Published prices from
per person*
taxes & fees included
Aboard
Zaandam
From
Fort Lauderdale, Florida
1 Sailing
Jan 3, 2027
Published prices from
per person*
taxes & fees included
