4.9/5 ⭐Google 600+ Reviews | A+ Better Business Bureau
Overview
The innovative Norwegian Joy cruise ship offers tasty buffet options, choice cuts of Angus beef, delicious pasta, French cuisine, grills, on-the-go choices, a variety of casual cafés and other exciting culinary pleasures on board.
Race your friends on Norwegian Joy's iconic electric go-kart track, or take a day at the AquaPark; and that's just where the fun starts!
World-class entertainment is also on board, featuring ELEMENTS, a triple threat performance that captures the essences of Earth, Air, Fire and Water.
Whether you are in it for all the activities, or simply looking for a place to relax, Norwegian Joy has it all.
Quick Facts
Year Built
Refurbished
Wheelchair Accessible
Godfather
Passenger Capacity
Crew
Passenger to Crew Ratio
Deck 20
Deck 19
Deck 18
Deck 17
Deck 16
Deck 15
Deck 14
Deck 13
Deck 12
Deck 11
Deck 10
Deck 9
Deck 8
Deck 7
Deck 6
Deck 5
Featuring two beds that convert to a queen and a sofa bed - some also include an additional pullman bed. With a private balcony, These Club Balcony Suites also offer amazing views. Accommodates: 2-4 Total Approx. Size: 329 - 439 sq. ft. Balcony Size:...
A Sail Away Club Balcony Suite guarantees a Club Balcony Suite or better! Please note that the view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation....
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Deck 18Located in the Haven, these Suites offer amazing ocean views and a spacious balcony. They include a king-size bed, two bedrooms and two bathrooms. Accommodates: 6 Total Approx. Size: 1459 sq. ft. Balcony Size: 488 sq. ft.
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Deck 17These luxury Villas located in the Haven provide the ideal retreat for the family. Featuring two bedrooms, one with a king-size bed and the other with a double sofa bed, additional bedding and two bathrooms, they offer stunning views from the large b...
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Deck 18Perfect for the family, these Villas are located in the Haven and feature two bedrooms, one with a king-size bed, the other with a double sofa bed, plus additional bedding and two bathrooms. Accommodates: 6 Total Approx. Size: 538 sq. ft. Balcony Siz...
Located in the Haven, these Penthouses feature a king-size bed and a double sofa bed, two bathrooms and incredible views from the spacious, aft-facing balcony. Plus, a concierge and 24-hour butler attend to your every wish. Accommodates 4. Total Appr...
Perfect for families. Located mid-ship with easy access to everything, these Club Balcony Suites feature two lower beds that convert to a queen-size bed, sofa bed, additional bedding for 1, and a private balcony. Accommodates: 4. Total Approx. Size:...
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Deck 18These Penthouses located in the Haven feature a king-size bed and additional bedding to accommodate up to three guests. Admire the spectacular ever-changing views from the balcony. Accommodates 3. Total Approx. Size: 324 sq. ft. Balcony Size: 53 sq....
Pamper yourself in luxury and exceptional service in The Haven. Enjoy the spectacular views from the forward-facing balcony, a king-size bed and a double or single sofa bed to accommodate up to four guests, plus a dining area. Accommodates 3 - 4. Tot...
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Deck 15With enough room for the entire family, these spacious suites offer amazing forward-facing views and are close to the action of the upper decks. These suites feature a king-size bed and have access to The Haven. Accommodates 5. Total Approx. Size: 50...
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Deck 14With access to the Haven, these spacious accommodations feature a large balcony, King bed, Murphy bed, and private balcony. Accommodates: 4 Total Approx. Size: 381 sq. ft. Balcony Size: 61 sq. ft.
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Deck 14These suites offer a King bed and a double sofabed. Accommodates: 2-3 Total Approx. Size: 339 - 342 sq. ft. Balcony Size: 65 - 68 sq. ft.
Perfect if you want to bring the kids, these Family cabins are conveniently located mid-ship, close to the action. With three lower beds that convert to a queen-size bed, these staterooms include additional bedding for four. Accommodates: 5-6 Total A...
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Deck 8These staterooms offer incredible views from the large balcony, two lower beds that convert to a queen-size bed and additional bedding to sleep one or two more.Accommodates: 3-4 Total Approx. Size: 331 sq. ft. Balcony Size: 155 sq. ft.
Enjoy easy access to all the delicious dining and exciting activities on board from your stateroom that includes two lower beds that convert to a queen-size bed and additional bedding for up to 2 guests. Accommodates: 2-4 Total Approx. Size: 214 - 36...
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Deck 8A Sail Away Balcony stateroom guarantees a Balcony stateroom or better! Please note that the view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation. Ac...
These staterooms include two lower beds that convert to a queen-size bed and are aft-facing, so the view from your private balcony is amazing. Accommodates: 2-3 Total Approx. Size: 216 - 426 sq. ft. Balcony Size: 40 - 149 sq. ft.
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Deck 5Perfect for families, these staterooms include two single beds that convert to a queen and additional bedding that can accommodate three guests. Sleeps up to five. Accommodates: 4-5 Total Approx. Size: 240 - 372 sq. ft.
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Deck 5These staterooms feature a large picture window and two single beds that convert to a queen-size bed. Accommodates: 2 Total Approx. Size: 160 - 245 sq. ft.
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Deck 5A Sail Away Oceanview stateroom guarantees an Oceanview stateroom or better! Please note that the view may be fully obstructed, partially obstructed, porthole or picture window. Your stateroom may be on any deck and assigned up to one day prior to em...
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Deck 5These staterooms feature a large round window and a queen-size bed. Staterooms are priced exclusively for solo travellers and include access to the private Studio Lounge. Accommodates: 1. Total Approx. Size: 151 - 237 sq. ft.
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Deck 5These staterooms include two lower beds that convert to a queen-size bed. Accommodates: 2-4 Total Approx. Size: 135-201 sq. ft. Note: This category is similar to booking a Guarantee category. Cruise line reserves the right to change your ca...
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Deck 5A Sail Away Inside stateroom guarantees an Inside category or better! Please note that your stateroom may be on any deck and assigned up to one day prior to embarkation. Accommodates: 2-4 Total Approx. Size: 135 sq. ft.
4.7
20 Reviews
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Sep 26, 2022
5 out of 5 stars
Norwegian Joy
We had originally booked this itinerary for September 2020 but were forced to cancel due to the Pandemic. We re-booked and are extremely glad we did. The cruise was our first “real” vacation in over 2 years, and it totally met our expectations. This was our first time with Norwegian, and we were more than satisfied. Thank you.
Pros: Beautiful, modern ship with every amenity you could want; immaculately clean everywhere; extremely friendly, attentive and professional crew and staff; great food quality with incredible choices of venues and cuisines; 2 dinners in specialty restaurants included in our cruise package and both meals were excellent (Teppanyaki and La Cucina); quality beverage plan included in our cruise package and outstanding bartenders at all locations; amazing production shows (Footloose and Element) with very nice smaller music venues and entertainment throughout; great cabin steward service; nice, big veranda with 2 chairs, a chaise and a table; great shower in cabin bathroom; comfortable and quality mattress, bedding and bath linens; safe in the cabin; plenty of hangars in the cabin closet; Freestyle Daily was extremely well done and very informative; helpful guest service staff; plenty of very fast elevators throughout the ship with ship’s maps in all of the lobbies for ease of finding things; touch screens located throughout the ship for information and setting up daily activities and reservations; timeliness and accuracy of itinerary; nice, smooth sail; ease of disembarking at ports, especially at final New York docking where we had an early return flight from LaGuardia; overall value of this cruise.
Cons: Location of Atrium right next to guest service area with staff using extremely loud microphones carried (including up to The Local) and made it very difficult to communicate with service staff; cabins somewhat sparse on amenities (no robes, bottled water only for sale, not complimentary, no towel animals, no writing pad and pen); no instructions for using the television entertainment center in the cabin; sofa in the cabin was hard; $9.95 charge for room service other than the complimentary continental; charges for Internet are a rip-off.
Accommodations
4
Activities
5
Entertainment
5
Food
5
Staff
5
Itinerary
5
Value
5
Overall
5
Recommend Norwegian Joy
Yes
Jun 13, 2019
5 out of 5 stars
Norwegian Joy
Now I gotta cut loose....FOOTLOOSE! Wow, what a show! The entertainment everywhere was some of the best I've ever experienced, hands down. The ship is beautiful, of course. The suite had a spacious shower and bathroom. The dining at specialty restaurants was exquisite - we went to Cagney's & the French Bistro. Spent mush of our time at the bar / observation lounge listening to music and playing games while sipping wine/beer/mudslides/mimosas/bloody marys with new friends. Great service too throughout.The crab night in the buffet was actually quite good!
Pros: Great food in specialty dining, amazing entertainment, friendly & attentive staff
Cons: Buffet was not good, except for the crab night
Accommodations
5
Activities
3
Entertainment
5
Food
4
Staff
5
Itinerary
5
Value
5
Overall
5
Recommend Norwegian Joy
Yes
Jun 30, 2019
5 out of 5 stars
Norwegian Joy
I would like to come again on Norwegian Joy! If only Chinese elements are added. I’m thinking of helping do something to help in someway.
Pros: Lots of scenery, diverse food, wonderful stage performance, friendly staff
Cons: Not so convenient for my dad who only knows Chinese.
Accommodations
5
Activities
5
Entertainment
4
Food
4
Staff
5
Itinerary
5
Value
5
Overall
5
Recommend Norwegian Joy
Yes
Nov 9, 2019
5 out of 5 stars
Norwegian Joy
The trip was wonderful. The only port that we would not be interested in returning to is Cartagena. The reviews are accurate in that the vendors are very aggressive and there are hundreds of them everywhere you go. Traffic was very bad. Glad we booked an NCL tour as we were 45 minutes late getting back to the ship. Luckily we were not the last tour to return and the ship waited. Going through the locks was amazing. That was what we booked this cruise to see. Recommend you find your spot early. Costa Rica was amazing. We would definitely like to go back. We went on a NCL rainforest walking tour and a canal boat ride. We saw lots of wildlife in their native environment. Highly recommended. In Roatan we went snorkeling. NCL tour Tabyana Snorkeling and Beach Club. Very nice. Harvest Caye Belize we took the NCL Black Swan Electric Boat ride. I don’t recommend it. Waste of time we saw no manatees. Costa Maya was another NCL snorkeling adventure trip. The trip was great. Very good snorkeling and the rest of the day at the beach club which included free drinks. The drinks were free but not very good.
Pros: Ship, Crew, Ports, Food, and Entertainment
Cons: Didn’t broadcast the World Series
Accommodations
5
Activities
5
Entertainment
5
Food
5
Staff
5
Itinerary
5
Value
5
Overall
5
Recommend Norwegian Joy
Yes
Feb 5, 2020
5 out of 5 stars
Norwegian Joy
Despite the hiccups, we had a fabulous time. My husband had lots of fun on the racetrack circuit!! I would have loved to try but my knee issues held me back. He also tried the fast, loop waterslide where the floor drops out from under you and you feel like you are travelling like a speeding bullet! This was our 6th cruise on NCL and it will not be our last hopefully.
Pros: Fun activities, great theatre shows, lots of specialty dining choices with fabulous food and superb customer service by all their staff!!
Cons: Lots of passengers on this ship so the elevators were a pain when there was special events or port days. We found the buffet food good but needs more variety. Other NCL ships had theme nights with meals devoted to different countries. We took NCL’s airfare and transportation from airport to boat and boat to airport. The flights were fine but were on the day the cruise left which did not leave much room for possible delays. The ground transportation was horrendous. We waited at the airport in a line for 3 hrs. with about 100 others to get transportation to the ship. Big lack of communication as to why such a long wait. The boat sailed later than it was scheduled to due to poor organization of the ground transportation. We spoke to others who waited 4 hrs.!! I would have assumed that having done this long enough, they should have this transport situation well under control.
Accommodations
4
Activities
5
Entertainment
5
Food
4
Staff
5
Itinerary
4
Value
5
Overall
5
Recommend Norwegian Joy
Yes
Feb 23, 2020
5 out of 5 stars
Norwegian Joy
Great trip
Pros: State room 10958 was perfect for veiwing canel
Cons:
Accommodations
5
Activities
5
Entertainment
5
Food
5
Staff
5
Itinerary
5
Value
5
Overall
5
Recommend Norwegian Joy
Yes
Aboard
Norwegian Joy
From
Miami, Florida
1 Sailing
Dec 26, 2026
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Norwegian Joy
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Miami, Florida
1 Sailing
Feb 5, 2027
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Norwegian Joy
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Port Canaveral, Florida
1 Sailing
Mar 13, 2026
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Norwegian Joy
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Port Canaveral, Florida
1 Sailing
Dec 21, 2025
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Aboard
Norwegian Joy
From
Miami, Florida
7 Sailings
Apr 21, 2026 - Mar 15, 2027
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Norwegian Joy
From
Port Canaveral, Florida
2 Sailings
Nov 29 - Dec 2, 2025
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Aboard
Norwegian Joy
From
Miami, Florida
13 Sailings
Nov 20, 2026 - Apr 2, 2027
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Aboard
Norwegian Joy
From
Port Canaveral, Florida
4 Sailings
Nov 11 - Dec 30, 2025
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Aboard
Norwegian Joy
From
Port Canaveral, Florida
1 Sailing
Dec 12, 2025
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Aboard
Norwegian Joy
From
Port Canaveral, Florida
12 Sailings
Nov 15, 2025 - Apr 3, 2026
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